About us
About IPTV LEVEL UP
IPTV LEVEL UP is a prepaid IPTV service operating at iptvlevelup.digital. We sell fixed-period subscriptions, send login details by email, and help customers set up their devices over WhatsApp, Telegram and email. This page explains how we work and what we do and don't promise.
Last updated:
Who handles support?
Real people handle orders, trial logins, setup questions and channel reports. Most conversations happen on WhatsApp, because a photo of the TV screen often solves a setup problem faster than a long email.
You can reach us on WhatsApp (+13858857120 or +212670955312), Telegram (@iptv_support_center) or email ([email protected]). For anything that needs a written record — invoices, refunds — email is best.
Our setup guides are written from the questions customers ask us. When an app changes its menus, we update the guide and its date.
IPTV LEVEL UP Support Desk — Setup & streaming support team. Written by the IPTV LEVEL UP support team from the questions customers ask most. Menu paths are checked against current app versions when we update a guide.
| Hours | 24/7 on WhatsApp, Telegram and email |
|---|---|
| Fastest channel | |
| Activation | Usually within minutes once payment is confirmed |
| Refund window | 7 days after activation |
| Languages | English (German page available) |
How does IPTV LEVEL UP activation work?
After you order, a secure payment link arrives by email. When the payment is confirmed, we create your line and email the login. MAG box orders also need the box's MAC address.
- instant
Step 1: Order received
You get an order ID and, by email, a secure payment link.
- minutes
Step 2: Payment confirmed
We match the payment to your order ID and contact you on WhatsApp if anything is unclear.
- Minutes
Step 3: Login sent
Your server URL, username, password and playlist links arrive by email.
What we promise — and what we don't
We promise clear prices, no contracts, human support and the 7-day refund window in our written policy. We don't promise that every channel or event is available at all times: sources change, and when one fails we work to fix or replace it.
- One price list for everyone — from $13/month.
- No automatic renewals and no stored cards.
- No invented reviews, ratings or statistics on this site.
- Your details are used for your order and support only.
Ready to try IPTV LEVEL UP on your own TV?
Pick a plan from $13/month, or request a 24-hour trial on one screen first. Prepaid, no contract, 7-day refund window.